CQC COVID-19

The Care Quality Commission carried out an inspection in January 2022 which focused on Infection Control and how we manage infection control and visiting arrangements. A number of examples of good practice were highlighted in the report which is available in Reception and online. Infection Control Inspections were introduced through the Covid pandemic and are …

Closure

It is with regret that we have taken the difficult decision to close West Lodge to visitors due to the Covid-19 outbreak. We realise that this a worrying time for residents and families alike but we have taken the decision with our residents health and well-being in mind. We will post regular updates on Facebook …

Staff

Every staff member has been carefully selected for their empathy and ability to contribute to the family atmosphere here within the home.  Our friendly team are dedicated to helping you whatever your needs may be and the high staff retention rate reflects this fact.  A large percentage of staff have been with us for over …

Management Team

Our focus as a management team is on delivering high quality person centred care.    Kate Lyons was appointed General Manager in February 2017 and has years of management experience in various settings.  In recent years she has worked with a large healthcare provider both as a Registered Manager and latterly in a management support role …

Our Vision

Our vision is to create a safe and welcome environment for those needing 24 hour care. Our principles of Accountability, Involvement, Partnership and Improvement help us deliver on this :- * Accountability – Every single person who works at West Lodge is responsible, both individually and as a team, to ensure we create a home …