Every staff member has been carefully selected for their empathy and ability to contribute to the family atmosphere here within the home. Our friendly team are dedicated to helping you whatever your needs may be and the high staff retention rate reflects this fact. A large percentage of staff have been with us for over …
Category: System
Management Team
Our focus as a management team is on delivering high quality person centred care. Kate Lyons was appointed General Manager in February 2017 and has years of management experience in various settings. In recent years she has worked with a large healthcare provider both as a Registered Manager and latterly in a management support role …
Our Vision
Our vision is to create a safe and welcome environment for those needing 24 hour care. Our principles of Accountability, Involvement, Partnership and Improvement help us deliver on this :- * Accountability – Every single person who works at West Lodge is responsible, both individually and as a team, to ensure we create a home …
Accountability
To safeguard those living within our care homes, we have a robust governance framework including: * Clear quality assurance framework including a full suite of operational policies and procedures * Unannounced and announced inspections from internal and external regulatory teams * Senior management team unannounced day and night visits to the care home * Managers …
Ethos
We are here to make a real difference to the lives of our residents and we do this by fostering a culture that actively encourages kindness. Genuine relationships are at the heart of great care. By fostering kindness we build real connections between our residents, their families and friends. Kindness creates bonds, cultivates friendships and …
Tasty Food
Home Cooked tasty meals Our skilled catering team work from a state of the art kitchen on the top floor to produce good quality, nutritionally balanced food which is freshly cooked to order for each meal time. We cater for all dietary needs and have separate meal times to ensure our most vulnerable residents are …
About Us
We are a family owned and run Nursing and Residential Care Home specialising in the provision of dignified care and support for the elderly whilst promoting independence.
We have provided high quality care since 1989 under the same family ownership and were proud to celebrate our 25th Anniversary in 2014.
The home was set up by the Higginbotham family over a quarter of a century ago and is still owned and run today by future generations of the same family – a true testament to their dedication to quality care.
Comfortable Rooms
Great care has been taken in the design of our bedrooms to ensure that you are as comfortable as possible. All of our bedrooms exceed national care standards for both size and facilities and enjoy a garden or woodland view. Every room is tastefully decorated to provide you with a pleasant and relaxing environment. You …
Residential Care
We pride ourselves on providing high quality residential care and actively promote independent living. The new home was built in 2008 to include state of the art innovative facilities for modern care and shares its grounds with the original 30 bed building which was their family home prior to its conversion many years ago. All …
CQC Rating: Good
Our commitment to consistently providing high quality care for over a quarter of a century has been recognised year after year by governing bodies and local authorities. We aim to enable each and every one of our Residents to live in a comfortable atmosphere and surroundings by providing a happy and homely place to …